Our refund policy is applicable only if and when you decide to make online payments (by credit cards, debit cards or net-banking) for placing orders to purchase any product from our website martizo.com.
In case we are unable to deliver your ordered products to you within the given delivery time frame (2-3 hours ), then you can contact us on our helpdesk via email or phone. On receiving your complaint (via email or phone) our team will immediately scrutinize the matter and will transfer your money back to your respective bank account.